Deep English is a provider of online english training in the form of interactive story lessons. They wanted a way to track and manage their student activity inside their learning management system (built on WordPress). We worked with them to tightly integrate their student activity with Intercom.
- Identify the various types of activities needed to be tracked
- Develop a custom wordpress plugin to track the student activity in Intercom
- Add the facility for one-click syncing of data between the LMS and Intercom
- Track different activities for different group of students based on their role
- Various technical enhancements to their WordPress site
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